Refund Method

Refunds are processed back to the original payment method used at the time of purchase.

Processing Timeline

• Inspection: 2–3 business days after receipt of the returned item.
• Refund initiation: Within 5–7 business days after successful inspection.
• Bank processing: Final credit time may vary depending on your bank or payment provider.

Non-Refundable Cases

• Used or damaged items not due to a manufacturing defect.
• Items returned outside the applicable return window.
• Personalized or custom-made items (unless received defective).

Support

For refund-related queries, please contact us at info@epakira.com and include your Order ID for faster assistance.